I have just registered 4 of these drives with wd and all have been accepted and have 3 years. Available in an array of vibrant, fun colors, the sleek style fits comfortably in the palm of your hand, so you can easily take your treasured content everywhere you go. Available in various editions from essential, to premium to world edition. Its equipped with password protection to keep your files safe. The process to claim the warranty replacement of your wd product is pretty straightforward. Wd warranty check by serial number can be done by taking serial number from wd hardrive plate and verify in online wd website. Contact the manufacturer to see if youre still under warranty, and make sure your other.
Wd hard disk warranty period is maximum up to 3 years and this is limited warranty. Wd external hard drive makes a repeated clicking sound. Apr 24, 2019 what to do when your external hard drive wont show up. Wd 1tb my passport portable external hard drive, black. The construction of the hard drive allows for fanless cooling. Staples carries quality external hard drives that come with useful features and in various colors. Western digital login can be done through an online link which i will share in this post. Whether its overall responsiveness or to load games and levels quickly, our wd black drive cuts down on down time to get you ahead of the game. I had geek squad protection and it just ran out about 4 months ago and this happened right after the 2year limited warranty with wd and 2 years with geek. Our latest edition features visual, easytouse, automatic, continuous backup software and drive lock security protection.
You should persist in contacting wd support to resolve the problem and not post your serial number on a public forum which anyone can steal or use for whatever purpose. My book essential edition is a small, elegant, and easytouse usb external hard drive. When you click start backup after creating a backup plan, the wd backup software. My book essential user manual about your wd drive 4 poweractivity led the poweractivity led shows the drive s power state and activity as follows. Thinking the enclosure was bad, i put in a wd drive to test it and it mounts just fine.
Registering your drive always register your my book device to get the latest updates and special offers. Contact the manufacturer to see if youre still under warranty, and make sure your other hard. This hard drive has a speed of 7200 rpm which is about 33% faster than drives with 5400 rpm. Combined with western digital backup, our most powerful backup software yet, its easier than ever to have a backup plan that fits your life. I went ahead and removed the actual hard drive from the casing and installed it on a external hard drive reader. Wd my book external drive not working external hardware. These are shipping without the three year warranty. Your my book thunderbolt duo dualdrive storage device and wd drive. Portable drives such as wd elements are available in a variety of speeds and storage capacities. I dont know what reasons have made the drive not responding, and neither i know any solutions. You should never post serial numbers of your hard drives on a public forum serial numbers are your registration and warranty. My book drive, with the wd backup, wd drive utilities, and wd security. Wd my book external hard drive does not boot up my book.
Sep 07, 2018 i have a question, i have a western digital external hard drive 1tb and my internal macbook pro. Superfast external boot capabilityfor information about using your my book. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. Your my book drive and the wd drive utilities and wd security software are compatible. This western digital my book hard drive offers builtin 256bit hardware encryption and optional password protection for peace of mind. Wd external hard drives are an excellent way to store and transport all your music, videos, pictures, and other important files. Find low everyday prices and buy online for delivery or instore pickup. You should persist in contacting wd support to resolve the problem and not post your serial number on a public forum which anyone can. Desktop raid storage wd discovery software for wd backup, wd security and wd drive utilities usbc to usbc cable usbc to usba cable ac adapter disk replacement tool quick install guide. External storage drive supported cloud service account schedulethe time of day, day of week, and month that you want to run the backup. How to decrypt a western digital my book hard drive.
How to claim warranty in western digital external disk quora. What to do when your external hard drive wont show up. Power button use the power button to safely power down the drive and avoid data loss or damage to the drive. The warranty starts from the purchase date on your receipt and the stipulations are clear. Mar 22, 2019 you should never post serial numbers of your hard drives on a public forum serial numbers are your registration and warranty. Western digital my book home edition user manual pdf download. Western digital offers an expansive portfolio of technologies, storage devices, systems and solutions for businesses and consumers alike. Wd reliability millions of people around the world trust their data to my book desktop storage. I recently faced a situation with my wd hard disk that had a bad. Warranty status i have the link for your convenience. Apr 14, 2020 the construction of the hard drive allows for fanless cooling. The my book desktop hard drive also works great with acronis true image wd edition software to schedule full system backups. My book essential user manual about your wd drive 1 about your wd drive welcome to your my book essential external hard drive, an elegant, highcapacity storage solution for all the chapters of your di gital life.
Does anyone know a way to reset or reconfigure the wd mybook to work with a nonwd i. View and download western digital my book user manual online. Does anyone know a way to reset or reconfigure the wd mybook to work with a non wd i. My desktop recognized it right away and i was able to view all my files without an issue. Fix wd external hard drive not workingrecognizedshowing. Your product includes 30 days of free telephone support during the warranty. Our comments box is a great way for you to view other peoples feedback about products on, and add your own. Password protection with builtin 256bit aes hardware encryption with wd security software, just set your own personalized password to help keep your content private and safe.
Your my book velociraptor duo dualdrive storage device and wd drive. My question is can i convert the wd hard drive to internal and split the hard disk in two mac and windows as i did before. This western digital my book external hard drive offers easy plug and play installation and includes wd backup software which makes it easy to back up. A line of external hard drives by western digital, styled after hardbound books. The external drive is very suitable for storing all kinds of data, including media files. We would like to show you a description here but the site wont allow us. You are responsible for the contents of your comments and any consequences that may arise as a result of them. Western digital my passport 2 terabyte external hard drive. I put the drive into the second sata bay of my clevo laptop and windows disk manager showed it was recognized as a drive but could not register or access any volumes.
Wd my passport portable hard drive and auto backup software the my passport portable hard drive is trusted to store the massive amounts of photos, videos and music you love. Registrationregister your wd product to get the latest updates and special offers. Your drive is now ready to use as an external storage device. User manual limited warranty wd warrants that the product, in the course of its normal use. The wd backup software is compatible with the following operating systems. Wd quality inside and out we know your data is important to you. Store thousands of files and documents on this western digital my book external hard drive. The wd my passport is the trusted, portable external storage device to perfectly complement your onthego lifestyle.
You can easily register your device using the wd discovery software. Overview of product warranty registration extension for opencart 2 link to the. Hard disk drive support home page latest downloads, utilities, installation manuals, specifications, and technical information to support your hgst hard disk drive. The issue is that when you power it up you can only hear a faint clicking sound and you dont see any lights on the front of the my book. From worlds first hard drive to recent advancements in 3d nand. Cant seem to find anything on the net regarding this. Wd 2tb blue my passport portable external hard drive usb. So we build the drive inside to our demanding requirements for durability, shock tolerance and longterm reliability.
Tb wifi external hard drivemy book live and you can get full hd 1080p 3d hd movies. You should never post serial numbers of your hard drives on a public forum. The power button only works when the wd smartware software is installed on your computer. Operating system compatibility your my book drive and the wd drive utilities and wd security. With this single drive you get compatibility with the latest usb 3.
Registration register your wd product to get the latest updates and. View and download western digital my book home edition user manual online. This western digital my book external hard drive has universal connections to ensure compatibility with 3. Designed to meet wd s demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. Jul 29, 2019 i have an older wd my book hard drive. Cant register new wd drive external drives for pc wd.
You may find the applicable warranty for your product via the product detail webpage, in your product documentation or by contacting our support team. My book essential edition user manual getting started 1 getting started thank you for purchasing this wd product. In addition to simplifying the backup process for both windows and mac computers, this hard drive features 256bit aes hardware encryption to. Wd service and support should you encounter any problem, please give us an opportunity to address it before returning this product. It is an excellent option both for home use and for the office. Until my most recent order, all were eligible for western digitals 5 year warranty. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. Or is it better to buy an other internal disk and put it in. My passport portable hard drive, with the wd backup, wd security and wd. In addition to simplifying the backup process for both windows and mac computers, this hard drive features 256bit aes hardware encryption to ensure stored files remain secure. Serial numbers can be separated by spaces, comma, semicolon, or colon. You can easily register your drive using the wd smartware software, as described in registering the drive on page 44. The 8tb capacity easily accommodates the largest files and the built in 256 bit aes hardware encryption keeps your data safe from unauthorized users.
Western digital empowering the worlds data infrastructures. Wd drive utilities register your drive, set drive timer, run diagnostics and more using wd drive utilities. My question is that it seems as if i can only put a wd drive in the mybook enclosure. My book wdh1cs0, my book wdh1cs15000, my book wdh1cs20000, my book wdh1cs3200, my book.
The backup source can be any internal hard drive, hard drive partition, or any. How to register and do wd warranty check a wd 1 tb hard drive. Designed to fit in the palm of your hand, the my passports smallsize paired with its oneterabyte storage space offers a convenient way to store massive amounts of photos, videos, music and documents for sharing with coworkers, friends, teachers and family members. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music and documents. Wd mybook essential enclosure and non wd replacement drive. Your my book drive and the wd drive utilities and wd security software are compatible with the following operating systems. Always register your my book drive to get the latest updates and special offers. For warranty information about this product, please click here. Wd 20tb my book duo desktop raid external hard drive usb 3. Can i convert an external usb hard drive into an internal one.
Wd my book studio 2tb mac external hard drive storage usb 3. My 1tb wd external hard drive is not working on my windows 10 pc and i can do nothing to the drive since it fails to show up in this pc. Western digital my book troubleshooting, repair, and service manuals. Western digital provides data storage solutions, including systems. Wd 2tb blue my passport portable external hard drive usb 3.
The wd my book desktop drive can be used to store your photos, videos, music, files and more. Western digital my passport ultra 2 terabyte external hard drive can be trusted to safeguard your private files. Go to wd support portal and sign in or register an account if you dont have. Dec 16, 2014 drive wont show up and making clicking sound. How to claim warranty and replacement for western digital wd.
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